Tag Archives: patient satisfaction

Customer service: why we’re still not getting it

By DR SIMON HOCKEN Recently we organised a workshop for … Read more >

Proof being a dentist is one of the most rewarding ways to spend your time on Earth

By JONATHAN FINE I have just spent the last couple … Read more >

Easy ways to score better on customer service

By DR SIMON HOCKEN Fortunately the bar for customer service … Read more >