Monthly Archives: October 2015

Facial aesthetics is the next growth zone for GDPs

By JONATHAN FINE As we all know the UK dental … Read more >

How to win and lose trust

By JONATHAN FINE We were shocked by the BP disaster … Read more >

Customer service: why we’re still not getting it

By DR SIMON HOCKEN Recently we organised a workshop for … Read more >

If patients believe in reviews, so should you

By DR SIMON HOCKEN We live in a world of reviews … Read more >

The real value of goodwill

By DR SIMON HOCKEN We often get asked for advice by … Read more >

Does your hygienist feel undervalued?

By JONATHAN FINE Last week a column by Simon entitled … Read more >

Buy vs start a dental practice

By DR SIMON HOCKEN I am often asked by associates … Read more >

5 simple pieces of business wisdom

By JONATHAN FINE Working in business since 1978, you get … Read more >

Zone your diary to smash your glass ceiling

By ERNIE WRIGHT You know the feeling; you arrive in … Read more >